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Security & Compliance
You’re Secured with Hudu
Security is a core tenant of Hudu’s MSP management software, one we take very, very seriously.
Ensuring Security Across Your Organization
From encrypted servers to SOC2 Type 2 certification, we are always working to ensure you can manage and grow business safely.
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Encryption
Hudu utilizes military-grade encryption algorithms (AES 256-bit GCM, PBKDF2), and techniques like tokenization to make sure your keys are safe. For data in transit, we use HTTPS for all security and refuse unsecured connections. -
Hosted Infrastructure
Our hosted environments run on a hybrid Digital Ocean/AWS infrastructure. We utilize best of breed tools, firewalls, and advanced monitoring to ensure that the instances we host are secure.
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Rigorous Security Testing
Hudu undergoes security-design reviews, threat modeling, and regular penetration tests using independent third-party firms. We also actively engage with the security community through our vulnerability disclosure program for continuous assessment.
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Security & Privacy Frameworks
In addition to data encryption and rigorous testing, Hudu utilizes several security and privacy frameworks to comply with international standards, including SOC 2 Type 2, GDPR, HIPAA, and PCI DSS.
We love to hear it
“We've been using Hudu for our IT documentation needs since 2021, and it has truly transformed the way we manage our documentation and our client experience. We highly recommend Hudu to any organization looking to elevate their documentation game.”
“We moved to Hudu from another well known documentation platform. Out of all our IT stack, Hudu is probably the simplest product to pick up and use despite it being full of features that us MSPs love. We're so happy we made the move!”
“Our team has found a platform that really stimulates best practice with business documentation. Hudu makes it easy to keep all client documentation organized right across the business spectrum…it's just easier than other platforms.”
“Standardization of processes drove our need for Hudu and in the end, the checklist feature and how we can assign checklists to any asset won us over. Hudu has certainly increased productivity and helped us adopt a culture of documenting.”
“Hudu IT documentation boasts an intuitive and user-friendly interface making it easy for both IT professionals and non-technical users to navigate and utilize the software effectively. It has comprehensive documentation abilities for all IT documentation.”
“We have been very happy with the product, and how it keeps developing and adding features faster than anyone else. It’s the one app our technicians love more than everything else we use.”
“Hudu is an easy-to-use documentation tool that is inexpensive yet powerful. It is a flexible documentation tool without long term contracts. All the customer data techs require is in one place - structured, properly laid out and easy to work with.”
“Our techs love it since switching from another IT documentation platform.”
“Having client knowledge base is huge for an MSP and Hudu handles that all for us. We can share secure notes from there as well, give access with portals and create an internal knowledge base.”
“A cornerstone of our business. Thank you for making Hudu a solid dependable secure app.”
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