Hudu vs Passportal

Hudu is more than a password vault

The challenges IT teams face with Passportal

Passportal is strong in credential security, but IT teams run into clear limitations when trying to use it as a full documentation system:

• Cloud-only: Passportal is a 100% cloud-hosted service — there’s no self-hosted deployment option for industries that require it.
• Opaque pricing: Passportal does not publish pricing. Costs are quote-only and require a sales conversation.
• Not purpose-built: Includes documentation features, but positioned as part of the platform rather than its primary focus.
• Integrations: Passportal integrates with PSAs/RMMs and Active Directory, but integration depth is mainly around credential workflows.

How Hudu solves IT documentation

Purpose-built for IT teams and MSPs.

• Structured IT assets: Drag and drop form builder for structured documentation, relationships, validation, plus Rack Management and IPAM.
• Secure passwords & TOTP: Built-in, linked to assets and clients.
• Client-ready portals: Branded, secure sharing without guest hacks.
• Screen Capture to SOPs: Instantly turn clicks into knowledge base articles and processes.
• RMM/PSA integrations: Auto-import devices, sync companies, and surface live context next to documentation.
• Robust API: Extend Hudu or connect any tool if you need a custom workflow.
• Predictable cost: Transparent pricing, no lock-in contracts.
• In-house support: Real IT experts, not ticket queues. Over 95%+ customer satisfaction.

Feature Comparison: Hudu vs Passportal

Primary use case:

• Hudu: Specialized IT documentation & asset management
• Passportal: Credential management with basic documentation

Data structure:

• Hudu: Structured assets (fields, relations, validation)
• Passportal: Documentation tied to credentials with simple templates

IT-specific features:

• Hudu: Built-in IPAM, Rack Management, Password Vault (TOTP)
• Passportal: Credential injection, password reset automation, auditing

Integrations:

• Hudu: Native RMM/PSA integrations + robust API
• Passportal: RMM and AD sync, credential workflows

Client sharing:

• Hudu: Branded client portal with scoped access
• Passportal: Self-service portals focused on passwords, limited documentation share

Setup complexity:

• Hudu: Quick to implement, IT-ready out of the box
• Passportal: Requires configuration and customization to unlock full documentation features

Scalability:

• Hudu: Structured data stays consistent
• Passportal: Documentation features are more limited, making it harder to maintain consistency at scale

Pricing & contracts:

• Hudu: Transparent pricing, no annual lock-in
• SharePoint: Quote-only pricing, exact terms require a sales conversation

Why IT teams need more than password storage

Strong credential management is essential — but without structured documentation, IT teams end up duplicating work and losing visibility.

Hudu ensures documentation is always accurate, consistent, and connected:

• Assets, networks, and credentials are linked together.
• Predefined fields and validation keep data consistent.
• Expirations, passwords, and client views stay accurate.
  

Passportal secures passwords but doesn’t offer the depth of structured IT documentation needed to scale.

Integrations: Automate documentation

• Native integrations: Connect directly with leading RMM, PSA, and network tools for automatic device and client imports.
• Robust API: If we don't have it yet, you can build it. Automate workflows, connect tools, and customize your stack without waiting.

Passportal, by contrast, focuses its integrations on credential injection and Active Directory sync — limiting automation across the broader IT stack.

When Hudu makes sense

Hudu is the right choice if your team needs:

• Structured IT documentation (assets, racks, IPs, passwords).
• Client-ready knowledge sharing with branded portals.
• Efficient workflows that save time with built-in tools.
• Secure password management baked into your documentation.
• On-demand support with no long-term contracts.
• Rapid release cycle driving an innovative, adaptive documentation system.

FAQs

Is Passportal a documentation tool?
It offers templates, but its main focus is password management. Hudu is built specifically for IT documentation.

Does Hudu integrate with my PSA or RMM?
Yes. Hudu has native integrations across popular IT tools. Passportal focuses primarily on credentials and Active Directory sync.

Does Hudu offer both cloud and self-hosted options?
Yes. Hudu gives you the flexibility to choose either cloud-hosted or self-hosted deployment, depending on your security and compliance needs. Passportal is only available as a cloud service.

Will Hudu scale with my team?
Yes. Structured data and asset-level permissions make Hudu scalable for growing MSPs without slowing performance.

Summary

Passportal is a strong credential vault with light documentation. Hudu is an all-in-one IT documentation platform that includes credential management alongside structured assets, runbooks, and client portals.

For IT teams that need more than passwords, Hudu is the complete solution.