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    Frequently Asked Questions

    Is there a customer portal where customers can see some or all of their information?

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    Yes, you can configure a read-only customer portal and grant access to those customers you want to share documentation with.

    How does self-hosting work and is it easy to set up?

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    The self-hosted environment is fully docker-ized and can be set up on an internal server or a VM of your choice. Visit our Help Center or submit a support ticket for more information.

    Do you provide support for migrations from another documentation tool?

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    We fully support migration via export/import. You can also find API scripts in our Hudu community. For the most up-to-date information regarding migration options, please reach out to our support department.

    Can you control who can update/author KB articles?

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    Creating security groups and restrictions, not only restrict or allow changes to KB articles, they can be applied to control access to certain information, tools, and or entire clients.

    Do you have mobile app?

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    Yes, there is both an Android and IOS version of our mobile app.
    Need more information? Contact us at any time!