Full Featured IT Documentation
Customization, Collaboration, Documentation — We’ve Got You
Because documentation is all we do, we focus on making it the best solution for your growing IT department or MSP.
Customizable Assets: Structure Data Your Way
Central to Hudu is the ability to set up asset layouts the way your team needs to view and use information. No need to hunt in adjacent systems for answers; pre-built integrations flow data to cards which are stored right on your assets.
Processes: Standardize and Manage Efficiently
Catalog your SOPs, create templates, and build checklists to deliver more efficiently. Link processes directly to the item(s) they’re created for. Assign to individuals, track delivery in real-time, and share status with clients.
Multi-Company Management
Whether you’re taking on new customers or managing multiple locations, properties, or divisions, Hudu helps reduce complexity with an easy, scalable solution for multi-location management.
Dual Knowledge Base Libraries
Create and maintain a vast database of shared knowledge and quick reference guides internally and for clients. Create, relate, share, and view revisions and revision history with ease.
Password Management: Centralized and Secure
Securely store passwords by company and keep your personal passwords separate in Hudu’s My Vault. It’s easy to access password and TOTP generation, PWNED counts, and secure share options.
Change Control & Audit History
Comprehensive audit trails track all activity done in Hudu, providing full visibility for managers. Revision history records for passwords, knowledge articles, and assets include the option to revert to an earlier version.More Features Our Customers Love
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Powerful API Scripting
Custom dashboards, streamlined migrations, and tailored settings for efficient IT data management. -
Manage and Track Alerts
Configure alerts to keep your team aware and informed of upcoming events, from a down website to a pending renewal, to an OTP reveal.
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Rack Management
Easily track and visualize physical hardware assets within each of your clients' server racks. Optimize rack and power utilization, link directly to assets, add photos, and specify rack dimensions and wattage for complete control.
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IP Address Management
Track, manage, and know how many and which client IPs are taken and available, providing you with sub-network management, utilization percentages, and custom statuses and roles.
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Customer Portal
Maintain transparency with end-users with the read-only portal that allows you to share almost any information within Hudu.
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Secure Sharing
Generate quick-share links to securely share individual passwords and KB articles.
An Integrated Source of Truth
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We Love to Hear It
“We've been using Hudu for our IT documentation needs since 2021, and it has truly transformed the way we manage our documentation and our client experience. We highly recommend Hudu to any organization looking to elevate their documentation game. ”
“We moved to Hudu from another well known documentation platform. Out of all our IT stack, Hudu is probably the simplest product to pick up and use despite it being full of features that us MSPs love. We're so happy we made the move!”
“Our team has found a platform that really stimulates best practice with business documentation. Hudu makes it easy to keep all client documentation organized right across the business spectrum…it's just easier than other platforms.”
“Standardization of processes drove our need for Hudu and in the end, the checklist feature and how we can assign checklists to any asset won us over. Hudu has certainly increased productivity and helped us adopt a culture of documenting. ”
“Hudu IT documentation boasts an intuitive and user-friendly interface making it easy for both IT professionals and non-technical users to navigate and utilize the software effectively. It has comprehensive documentation abilities for all IT documentation.”
“We have been very happy with the product, and how it keeps developing and adding features faster than anyone else. It’s the one app our technicians love more than everything else we use.”
“Hudu is an easy-to-use documentation tool that is inexpensive yet powerful. It is a flexible documentation tool without long term contracts. All the customer data techs require is in one place - structured, properly laid out and easy to work with. ”
“Having client knowledge base is huge for an MSP and Hudu handles that all for us. We can share secure notes from there as well, give access with portals and create an internal knowledge base. ”
“A cornerstone of our business. Thank you for making Hudu a solid dependable secure app.”
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