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    Hudu vs Confluence

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    Hudu vs. Confluence: A better fit for IT Documentation

    Confluence is a wiki and collaboration tool from Atlassian - great for general knowledge sharing and broader team collaboration. But for MSPs and internal IT teams focused on optimizing ITspecific documentation, Hudu offers a purpose built alternative.

    Product differences that matter

    IT focused asset documentation
    • Hudu: Equipped with custom asset layouts, Rack Management, and IP Address Management, giving IT teams structured, network aware documentation in a single place.
    • Confluence: Primarily a wiki platform without builtin IP or rack features - you’d need addons or manual tables to approximate that functionality.

    Designed for IT teams, Hudu offers integrated custom asset layouts, Rack Management, and IP Address Management.

    Password & knowledge sharing
    • Hudu: Secure Password Management with TOTP, PWNED checks, and an External Portal for easy sharing with clients.
    • Confluence: Offers page permissions and sharing, but no native password vault or client branded share portal without external integrations.

    Hudu makes secure password management a top priority for its' users.

    Documentation creation tools
    • Hudu: Includes Screen Capture to quickly turn recorded steps into KB articles and processes.
    • Confluence: Relies on templates, macros, and marketplace addons but lacks a builtin screen capture feature.

    Having a native screen capture tool streamlines the process of turning workflows into clear documentation, eliminating the need for complex setups or additional plugins.

    Collaboration & control

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    Company

    Customer led & independent
    • Hudu: Built and iterated on feedback from thousands of MSPs - feature releases are customer-driven.
    • Confluence: Part of Atlassian's ecosystem and designed for large-scale collaboration.

    Hudu is driven by direct feedback from thousands of MSPs, and we evolve with a strong customer focus.

    Ease of use & onboarding
    • Hudu: Offers free trials, transparent pricing, no annual contracts, and in-house support. We design to win your trust with ease.
    • Confluence: Cloud plans start at $5.16/user/month for Standard (up to 250 GB), while Premium is $9.73/user/month.

    Flexibility is a key priority at Hudu, with free trials, clear pricing, and no annual contracts paired with dedicated support.

    When Hudu makes sense

    Hudu is the right choice if you're looking for:

    • Structured IT documentation (assets, networks, credentials) built by IT pros, for IT pros.
    • Client-ready knowledge sharing with branded portals and password access.
    • Focused workflows with screen captures, interlinked views, and asset-level control to help you work faster.
    • Supportive, customer-first experience for great onboarding and no locked in contracts.

    Hudu is ideal when you need purpose-built IT documentation, secure client-sharing portals, efficient workflows with intuitive tools, and a flexible, customer-focused support experience without long-term commitments.

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