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"Documentation is fun!" Isn't that something you would love to hear your technicians say more? Unfortunately, it can sometimes be very challenging to get people to document. Anything from adding new assets, to updating how-to guides when they need changing, can be extremely hard to get people to do.
But, what if there was an incentive for documenting? What if there was a way to track which one of your employees are adding and updating documentation the most frequently...that's where Hudu's leaderboard comes in. Hudu's leaderboard feature allows an easy way to measure and track your staff's engagement with Hudu. Technicians are scored based on their utilization and production within your environment by getting points for creating, updating, and even viewing documentation. As you can see in the image below, Michael and Dwight left the paper business, and have been documenting in Hudu for a long time!
Adding some sort of incentive for the top three "Documenters" of the month or year can be a great way to increase your documentation practices. The leaderboard can accomplish this for you, but there are also many other tools built for gamification as well! No matter the platform, using gamification techniques can give your tech's incentives and rewards, encouraging them to document. Even if they don't always talk about how "fun" documentation is, it becomes more enjoyable when there is a reward on the line.
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“We've been using Hudu for our IT documentation needs since 2021, and it has truly transformed the way we manage our documentation and our client experience. We highly recommend Hudu to any organization looking to elevate their documentation game.”
“We moved to Hudu from another well known documentation platform. Out of all our IT stack, Hudu is probably the simplest product to pick up and use despite it being full of features that us MSPs love. We're so happy we made the move!”
“Our team has found a platform that really stimulates best practice with business documentation. Hudu makes it easy to keep all client documentation organized right across the business spectrum…it's just easier than other platforms.”
“Standardization of processes drove our need for Hudu and in the end, the checklist feature and how we can assign checklists to any asset won us over. Hudu has certainly increased productivity and helped us adopt a culture of documenting.”
“Hudu IT documentation boasts an intuitive and user-friendly interface making it easy for both IT professionals and non-technical users to navigate and utilize the software effectively. It has comprehensive documentation abilities for all IT documentation.”
“We have been very happy with the product, and how it keeps developing and adding features faster than anyone else. It’s the one app our technicians love more than everything else we use.”
“Hudu is an easy-to-use documentation tool that is inexpensive yet powerful. It is a flexible documentation tool without long term contracts. All the customer data techs require is in one place - structured, properly laid out and easy to work with.”
“Our techs love it since switching from another IT documentation platform.”
“Having client knowledge base is huge for an MSP and Hudu handles that all for us. We can share secure notes from there as well, give access with portals and create an internal knowledge base.”
“A cornerstone of our business. Thank you for making Hudu a solid dependable secure app.”
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