Tips & Tricks: Gamification

"Documentation is fun!" Isn't that something you would love to hear your technicians say more? Unfortunately, it can sometimes be very challenging to get people to document. Anything from adding new assets, to updating how-to guides when they need changing, can be extremely hard to get people to do.

But, what if there was an incentive for documenting? What if there was a way to track which one of your employees are adding and updating documentation the most frequently...that's where Hudu's leaderboard comes in. Hudu's leaderboard feature allows an easy way to measure and track your staff's engagement with Hudu. Technicians are scored based on their utilization and production within your environment by getting points for creating, updating, and even viewing documentation. As you can see in the image below, Michael and Dwight left the paper business, and have been documenting in Hudu for a long time!

Adding some sort of incentive for the top three "Documenters" of the month or year can be a great way to increase your documentation practices. The leaderboard can accomplish this for you, but there are also many other tools built for gamification as well! No matter the platform, using gamification techniques can give your tech's incentives and rewards, encouraging them to document. Even if they don't always talk about how "fun" documentation is, it becomes more enjoyable when there is a reward on the line.