Written by N. Isbell | May 13, 2025 3:18:34 PM
Meet We Solve Problems
We Solve Problems (WSP) has been serving Los Angeles businesses with managed IT support, cloud services, and tech solutions since 2015. With a focus on removing IT complexities, they help organizations stay productive and profitable. After facing challenges with their previous documentation system, WSP switched to Hudu to streamline their processes. In this case study, we spoke with CEO Ashkaan Hassan about how Hudu is improving their operations and helping them provide better, faster service to their clients.
What led you to switch to Hudu?
Too many bugs and not enough reliability with previous platform
- We constantly ran into bugs that disrupted our workflow.
- Documents were hard to find when we needed them.
- Checklists were difficult to configure and didn’t support our needs.
Which features of Hudu are most valuable to your team?
Processes help us stay organize
- We rely on the Processes feature to maintain structure in our operations.
Change Management gives us better visibility
- It’s useful for cataloging what happened and when.
How has Hudu impacted your efficiency and client growth?
Client base has grown
- We’ve increased the number of clients we support by about 1.5x.
Team expansion supported by better systems
- Our team grew after implementing Hudu.
Reduced costs and better ROI
- Eliminated a $250/month spend on previous products.
Why do you recommend Hudu to other MSPs?
Faster and more stable than the competition
- The UI is faster and smoother than what we experienced with IT Glue.
- It’s simply less buggy.
Best feature set among MSP-specific platform