Hudu vs. Confluence: A better fit for IT Documentation
Confluence is a wiki and collaboration tool from Atlassian - great for general knowledge sharing and broader team collaboration. But for MSPs and internal IT teams focused on optimizing ITspecific documentation, Hudu offers a purpose built alternative.
Product differences that matter
IT focused asset documentation
- Hudu: Equipped with custom asset layouts, Rack Management, and IP Address Management, giving IT teams structured, network aware documentation in a single place.
- Confluence: Primarily a wiki platform without builtin IP or rack features - you’d need addons or manual tables to approximate that functionality.
Designed for IT teams, Hudu offers integrated custom asset layouts, Rack Management, and IP Address Management.
Password & knowledge sharing
- Hudu: Secure Password Management with TOTP, PWNED checks, and an External Portal for easy sharing with clients.
- Confluence: Offers page permissions and sharing, but no native password vault or client branded share portal without external integrations.
Hudu makes secure password management a top priority for its' users.
Documentation creation tools
- Hudu: Includes Screen Capture to quickly turn recorded steps into KB articles and processes.
- Confluence: Relies on templates, macros, and marketplace addons but lacks a builtin screen capture feature.
Having a native screen capture tool streamlines the process of turning workflows into clear documentation, eliminating the need for complex setups or additional plugins.
Collaboration & control
Company
Customer led & independent
- Hudu: Built and iterated on feedback from thousands of MSPs - feature releases are customer-driven.
- Confluence: Part of Atlassian's ecosystem and designed for large-scale collaboration.
Hudu is driven by direct feedback from thousands of MSPs, and we evolve with a strong customer focus.
Ease of use & onboarding
- Hudu: Offers free trials, transparent pricing, no annual contracts, and in-house support. We design to win your trust with ease.
- Confluence: Cloud plans start at $5.16/user/month for Standard (up to 250 GB), while Premium is $9.73/user/month.
Flexibility is a key priority at Hudu, with free trials, clear pricing, and no annual contracts paired with dedicated support.
When Hudu makes sense
Hudu is the right choice if you're looking for:
- Structured IT documentation (assets, networks, credentials) built by IT pros, for IT pros.
- Client-ready knowledge sharing with branded portals and password access.
- Focused workflows with screen captures, interlinked views, and asset-level control to help you work faster.
- Supportive, customer-first experience for great onboarding and no locked in contracts.
Hudu is ideal when you need purpose-built IT documentation, secure client-sharing portals, efficient workflows with intuitive tools, and a flexible, customer-focused support experience without long-term commitments.