Hudu vs Passportal: The smarter way to manage passwords & IT Documentation
Passportal is a password vault and credential management tool for MSPs. But if you’re looking for a platform that combines robust password management with full IT documentation - complete with structured network tracking, client access, and rapid knowledge sharing - Hudu delivers it all in one intuitive package. Which one makes sense for you?
Product differences that matter
Password management & credential automation
- Hudu includes enterprise-grade Password Management, offering TOTP, PWNED checks, AES-256 encryption, and streamlined credential sharing via our External Portal.
- Passportal specializes in credential injection, secure password vaulting, automated resets, password hygiene workflows, and robust audit/logging.
Both platforms prioritize security and auditability, but embedded credential storage within a broader documentation system, allowing you to relate the passwords to what they belong to, is a huge advantage.
Connected IT documentation
- Hudu goes beyond passwords: it offers custom asset layouts, native Rack Management, IP Address Management (IPAM), and more - turning your documentation hub into an IT command center.
- Passportal includes basic documentation templates for assets and client info, largely focused around credential management. It does not include advanced tools like IPAM, rack views, flexible asset modeling, or built-in process documentation, so you're more limited in what you can document and how you structure it.
So if your MSP needs structured network details, asset tracking, or comprehensive mapping, Hudu provides more built-in coverage.
Customer-ready sharing
- Hudu enables branded knowledge and password sharing with clients through a secure portal with no need for third-party tools.
- Passportal also offers a self-service, brandable portal, along with end-user options like single sign-on and password reset notifications.
If you want seamless, branded client portals without extra tools but also need advanced end-user features like single sign-on and password reset notifications, Hudu offers these built-in options to provide a more complete client-sharing solution.
Deployability & pricing
- Hudu offers clear monthly pricing with no annual commitment, flexible use (cloud or self-hosted), and direct in-house support.
- Passportal does not publish pricing - quotes require contacting sales.
With straightforward, transparent pricing and the option to choose a self-hosted deployment, Hudu offers flexibility and clarity.
Company & community
Independent & MSP-led
- Hudu is built entirely by MSP feedback with no distractions from acquisitions or broader corporate agendas. Every feature is designed to reduce friction and save time for tech teams.
- Passportal is part of the N-able ecosystem, deeply integrated into their MSP toolchain.
If you want a platform built entirely from MSP feedback with no influence from acquisitions or corporate priorities, Hudu delivers true independence.
Built for rapid innovation
- Hudu follows a rapid release cycle driven by direct user feedback. We're constantly shipping improvements, integrations, and features - not just quarterly bundles.
- Passportal, as part of a larger platform, may see slower iteration cycles tied to broader product roadmaps.
Hudu values fast, continuous innovation fueled by direct user input, with a rapid release cycle to keep improvements and new features coming regularly.
Easy to use & supportive
- Hudu offers hands-on support, clear documentation, and zero annual contracts, making it easy to get started and stay agile.
- Passportal delivers enterprise-grade support and automation, but its enterprise pricing and bundled ecosystem may not suit smaller or independent MSPs.
Hudu is ideal for MSPs seeking straightforward onboarding, personalized support, and flexible terms without annual commitments.
Ready to Level Up Your IT Documentation?
Hudu merges secure password management with structured IT documentation and hands tools like IPAM, server rack management, and client portals to technicians who need them.